A couple of years’ ago, I developed eye migraine related issues. I would get migraine type symptoms from mobile phones, tablets, computer screens, and indoor lighting. My GP, numerous opticians, neurologists and a neuro ophthalmologist, struggled to help, (other than some offering medication).
I made a chance call to the Spectacle Factory, Rob answered the phone, and with confidence offered me a few solutions, it actually sounded too good to be true! I went see Rob, and was immediately greeted with great customer service, honesty and friendliness, this was demonstrated by all the staff, at all times. The attention to detail and choice of frames on offer are of the highest level too.
It goes without saying, I highly recommend the Spectacle factory, it is a hidden gem in this world of mainstream opticians.
Over a period of 2 years, Rob and I worked closely on trialling various lense technologies, until, we found the best solution. Throughout the trial, Rob was very professional and patient, more like a friend than an optician. It speaks volumes of Rob, to go beyond what I’d expect from an Optician to completing a thorough trial, with no extra gain for him. I cannot thank Rob and his team enough for going to great lengths to help me.