Read Our Reviews

The Spectacle Factory is rated 5 out of 5.0 stars based on 10 review(s).

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Friendly service, thanks to Robert who took the time and care to ensure that I was happy with my new glasses. I would definitely recommend.

- Paul Wellman

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Visited the Spectacle Factory a couple of weeks ago for the first time. James did my eye test and was very thorough and informative. Chose a pair of glasses afterwards with the help of another member of staff. Great customer service. I have always gone to high street opticians before and never sure what glasses suit me. I was allowed to take my time and offered helpful advice. Love my new glasses which I picked up with the week. I will be returning to the Spectacle factory in the future. Far superior in terms of quality and customer service compared to other opticians I have been too.

- J B

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My wife and I both have great glasses (and sunglasses) from The Spectacle Factory. Right from our very first visit we have been very impressed with the highest level of care and attention to detail, both with eye tests and the choice of lenses and frames. They seem to have a flair for helping you to choose the right glasses. Once your order is ready, nothing is too much trouble to ensure that the fit and the suitability of your glasses is perfect for your needs and that you are completely happy. Their ongoing service is second to none. We can highly recommend The Spectacle Factory..

- Geoff Gosling

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Came in today for help with some frames, repaired no questions asked, there and then on the spot Brilliant service

- Alex

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All the staff are so helpful and switched on to all your requirements I would recommend them all day what a good experience

- Roy gardiner

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The Spectacle Factory offer me the kind of customer service and ability to customise my choice of spectacles that just is simply not available on the High Street. From Initial contact, to delivery of the finished product, you are treated like a loyal friend. Nothing is too much trouble. Unbiased advise, on choosing the correct spectacles for your particular application. A vast range of frames from the very cheapest to the latest designer frames. I choose the Spectacle Factory, because they can provide me with, customised glasses, to align with my particular needs and requirements. Most high street opticians have a 'one size fits all' attitude. The Spectacle Factory does not subscribe to this theory and treats every client as an individual. Their eye sight is very comprehensive and is 50% longer than the industry standard. If you value your eyesight, and want the very best care, this is the place to visit.

- Paul van de Rooy

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Rob and the team were excellent help with the professionalism and advise . I will become a faithful member of the spectacle factory!! Thanks again team

- Dan Amin

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- James

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Excellent advice with a fantastic product range,

- Thomas Sayer

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Highly recommend The Spectacle Factory - excellent service will definitely be using again.

- Hattie

Another Satisfied Customer For The Spectacle Factory!

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A lovely testimonial from a more than happy customer who came to The Spectacle Factory for expert help.

I’ve worn glasses for as long as I can remember, and for me it has never been easy or straight forward to find a balance between dealing with an acute astigmatism which requires a thick heavy lens and a pair of frames that are both fashionable and atheistically pleasing.

The optician that I use to go to was taken over by a large group of companies and for me they just didn’t offer a good service or an extensive range to deal with my challenging prescription and personal choice.

I spent months going to various High Street chains and independent opticians only to be told the same thing, that I couldn’t have my frame of choice due to my difficult prescription to deal with the astigmatism. The choice of frames I was being offered was limited to just 6 or 7 pairs and were truly awful to look at, heavy and cumbersome, adding years to how I looked and they had no style whatsoever.

I had heard about The Spectacle Factory and I had read an article about the business and I decided to look at their website and discovered that they were fairly local. I e-mailed them with my frustrating story about my quest to find a decent pair of glasses whilst dealing with a difficult optical problem of the acute astigmatism.

I was pleasantly surprised when a gentleman from the Spectacle Factory phoned me and after a detailed discussion said that he was sure that he could help me. I went to their shop and had one of the most thorough eye examinations that I have ever had. The staff were very pleasant and so helpful and truly professional. After listening to all of my wants and needs the technical advisor confidently told me that he could deal with the acute astigmatism whilst offering me exactly what I have always wanted.

After years of being told that I could never have a rimless pair of glasses and that I would never be able to have anything apart from a heavy unflattering frame, I now have what I consider to be a truly fantastic pair of rimless glasses that have transformed my life.

My glasses are lightweight, very stylish, the most comfortable glasses I have ever worn. What was really important to me was the way my glasses made me look and these glasses tick all of the atheistic boxes, but more importantly they deal with my acute astigmatism too. Clear vision with a touch of style and class, truly remarkable.

I’m a very happy man.

Mr Francis Phillips

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